Privacy Policy

This Privacy Policy applies to your use of the VidRelay platform (including vidrelay.sitewebsite and services). It explains how we collect, use, and protect your personal information.

1. How We Collect Information

Information You Actively Provide

When you register or use our services, you provide us with:

• Account Data: Email address, password (hashed), and display name.
• Content Data: Videos, captions, and metadata you upload for publishing.
• Payment Data: Billing information processed securely by our payment providers (we do not store full credit card numbers).

Information We Automatically Collect

We may collect technical data to improve stability and security:

• Device Info: Browser type, OS version, and device identifiers.
• Usage Logs: Login timestamps (for security audits) and feature usage statistics.
• Cookies: Session tokens to keep you logged in.

2. How We Use Information

We use your data strictly for the following purposes:

• Service Delivery: To authenticate your account and publish your videos to TikTok via official APIs.
• Security: To detect and prevent unauthorized access or abuse.
• Communications: To send critical service updates (e.g., password resets, policy changes).

3. Information Sharing & Disclosure

We may share data only in these limited scenarios:

• Service Providers: With trusted infrastructure partners (e.g., AWS for hosting, Stripe for payments) who are bound by confidentiality.
• Legal Requirements: If compelled by law enforcement or valid legal process.
• Business Transfers: In the event of a merger or acquisition, where user data is a transferred asset.

4. Storage & Security

Data Retention

We retain your data only as long as your account is active. You may request deletion of your account and associated data at any time.

Security Measures

We employ enterprise-grade security practices:

• encryption: Data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
• Access Control: Strict internal access controls limit who can view system data.
• Token Safety: OAuth tokens are stored securely and never exposed to the client side.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have rights regarding your data:

• Access & Correction: You can view and update your profile in the Dashboard.
• Deletion: You can request full account deletion via our support channels.
• Export: You may request a copy of your personal data.

6. Children's Privacy

VidRelay is a professional tool intended for users 18+. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.